Site log
Site Updates & Changelog
This site is continuously improved. Every new feature, service, improvement and fix is recorded here in a version-controlled, timestamped log so you can follow how the platform develops.
- v2.1.0
Community referrals, contact choices and new ways to join
- New featureInvite your neighbours: every resident and business now has a personal invite link and QR code on their dashboard, plus printable flyers.
- New featureCommunity Champions: a Hall of Fame and badges recognise residents who bring the most neighbours on board, with a monthly thank-you letter.
- New featureHelp Someone: sign up a neighbour who is not online, with their permission, so they still get updates.
- New featureChoose how we contact you: members can now opt in or out of email, text, WhatsApp, phone calls and post separately, from their dashboard or privacy settings.
- New featureJoin by text: text JOIN with your name and postcode to the office number to sign up. Text STOP at any time to opt out.
- New featureJoin by phone: the office can now sign residents up over the phone, reading out a clear consent statement and recording each choice.
- ImprovementAfter reporting an issue or signing a petition, residents are now invited to stay in touch and choose how they would like to hear back.
- ImprovementThe front page has been simplified into three clear choices: report a street problem, get help, or have your say.
- ImprovementMembers are asked for their postcode so updates can be focused on Pype Hayes, Birches Green and the wider Erdington area.
- ServiceEvery contact choice is now recorded with the date and how it was given, in line with UK GDPR and PECR.
- v2.0.0
Out of beta: Ward Priorities, Planning Watch and the traction dashboard
- ServiceDannyCarter.org.uk is now out of beta and fully live. The beta label has been replaced with the Site log, where every update is published.
- New featureWard Priorities: residents and local businesses can propose, back and discuss the issues that matter most, with each priority on its own article-style page with listen-aloud.
- New featureAction taken thread on every priority: plain-English summaries of requests to the council, the council's responses and the next steps, naming departments only, never individual officers.
- New featureBackers of a priority now get automatic progress updates, and approved priorities can be shared straight to Facebook.
- New featurePlanning Watch: the council's weekly planning lists are checked automatically, flagging HMOs, supported or exempt accommodation and change-of-use applications in Pype Hayes, Birches Green and B24.
- New featureResidents can raise concerns about a planning application, sent to the right council team on official office letterhead.
- ImprovementEvery imported planning application is now reviewed by the office before it appears publicly, with a plain-English summary added where needed.
- New featureNew traction dashboard for the office on the Ward Priorities page, ranking every priority by views, votes, shares and comments.
- ImprovementPlanning Watch now features on the home page so residents can see new applications at a glance.
- ServiceResident planning enquiries keep personal details private; only an anonymous summary is ever published.
- v1.29.0
Engagement figures, the analytics desk and a security hardening pass
- New featurePublic engagement figures: every news story, petition and event now shows Views · Likes · Shares under the headline, so residents can see what the ward is actually reading and backing.
- New featureLike button on news, petitions and events — one like per person, and signed-in residents keep their likes whichever device they use.
- New featureShare counting across Facebook, X, LinkedIn, WhatsApp, copied links and the phone share sheet, so the office can see which channels actually carry a story.
- New featureEvents now carry the same share buttons as news stories and petitions.
- New featureNew Engagement Analytics desk for the office: total views, likes, shares and unique visitors, a daily views chart, and breakdowns by traffic source, device, share network and content type, over the last 7, 30 or 90 days.
- New featureTop pages table ranking every tracked page by views, likes and shares, linking straight through to the page itself.
- ServiceView counting is anonymous and privacy-first: one view per browser per page per day, recorded against a random identifier held only on the device. No advertising or cross-site tracking, and no personal data in the figures.
- ImprovementEvery new engagement screen works the same on a phone as on a desktop, with no pop-up boxes anywhere in the flow — in line with the site's no-modals rule.
- FixSecurity hardening: the calendar import and recurring information-request services now verify an office administrator on every single call, rather than trusting anything sent with the request.
- FixResident scrutiny submissions are now locked down record by record, so a resident can only ever see their own filing and the office's internal screening notes stay internal.
- v1.28.0
Community event fundraising, the People's Podcast studio and public scrutiny
- New featureCommunity Event Fund: residents can now fund ward events — carols, fireworks, the summer fair, a dog show, a bake off and the veterans' tea — with every cost itemised in public and the closing accounts published afterwards.
- New featurePledge now, pay only if it happens: no card details are taken up front. Money is only collected once the target is met and Birmingham City Council's events team has approved and scheduled the date.
- New featureIf the council refuses an event, or the target is missed, every pledge is cancelled automatically and no card is ever charged.
- New featureNew step-by-step guide and ten-point rules of engagement for residents, businesses and community organisations, shown on the fundraising page and on every individual fundraiser.
- New featurePlain-English data protection notice on the fundraising service — what is held, why, how long for, and how to see, download or delete it — with a consent tick required before a pledge can be made.
- New featureOfficial office fundraisers and resident, business or organisation fundraisers are now clearly labelled and listed separately, so nobody is left guessing who is running an event.
- New featureAI budget planner and costed PDF proposal for the office, so an event can be researched, priced and put to the council in one sitting.
- New featureThe People's Podcast: a mobile-friendly broadcast studio with remote guests, live scheduling, clip cutting and multiple download formats for social media.
- New featurePublic Scrutiny Command: residents can put questions to named decision-makers through the councillor, with the correspondence, deadlines and non-responses published on a public register.
- ImprovementEvery page of the site is now loaded on demand, so screens open noticeably faster on a phone.
- ImprovementBulk emails now carry a one-click unsubscribe header, in line with PECR and ICO guidance.
- v1.27.0
FOI control hub, recurring requests and public transparency insights
- New featureNew FOI control hub: one place showing what has been asked, what needs chasing, what is past its statutory deadline and what is still waiting to be published.
- New featureRecurring requests: the office can ask the same questions on a monthly, quarterly or yearly cycle, filed automatically on their due date so trends can be tracked over time.
- New featurePatterns across requests: recurring subjects, each authority's answering record and the reasons most often given for holding information back.
- New featureThe public FOI register now opens with plain-English insights — the most common subjects, the authorities asked and how often they answered.
- New featureNew 'Request Information' button on the home page takes residents straight to the Freedom of Information page, alongside Get Help Now and Report Ward Issue.
- ImprovementEvery FOI screen now shares the same navigation, so requests, patterns, recurring programmes and the request builder are always one tap apart.
- ImprovementThe Control Room can now file information requests, chase overdue ones and manage recurring programmes on Danny's approval.
- ImprovementThe resident assistant can now tell a resident where a request raised on their behalf has got to, and read out anything published on the public register — and nothing else. It cannot see other residents' requests or the internal 'on behalf of' details.
- ImprovementThe three home page action buttons are now a consistent, more compact size so all three fit neatly on one line.
- ImprovementThe live ward figures under the home page headline are now in bold dark text for easier reading over the ward photography.
- v1.26.0
Control Room video, councillor contact checks and the full member list
- New featureThe Control Room can now generate short video clips as well as flyers, leaflets and posters, filed straight into the shared media library ready to use on posts and petitions.
- New featureCouncillor invitations: the official onboarding invitation has now been sent to every Reform UK councillor on Birmingham City Council, using their published council email addresses.
- ImprovementA councillor account can no longer be verified until a contact phone number is held, so the office can reach every verified member by text in an emergency.
- ImprovementClear warnings now appear on the councillor register where contact details are missing.
- FixThe Control Room was only seeing the first page of registered members when asked for a headcount or a contact list. It now returns every account on the site, so nobody is missed when communications go out.
- v1.25.0
Councillor Network, audit trails and city-wide patterns
- New featureCouncillor Network: Birmingham councillors can register, accept the data and conduct declaration, and raise ward business member to member.
- New featureCouncillor CRM for the office, with verification and suspension of councillor accounts.
- New featureFull audit trail on every councillor matter — every status change and office note is time-stamped and attributed.
- New featureAutomatic email to the councillor whenever their matter moves status or receives an office update.
- New featureBirmingham-wide pattern view grouping city-wide matters by service and ward.
- New featureOfficial onboarding invitation email for councillors, with ICO, GDPR and constitution compliance details.
- ImprovementAudit history and city-wide grouping now refresh instantly after an update, with no page reload.
- ImprovementMobile and desktop layout audit across all public, resident and admin screens — every page confirmed to fit its screen with no sideways scrolling.
- v1.24.0
Full-page messaging and clearer data protection wording
- ImprovementWriting a message, sending an email or text, reporting an issue and opening a case now happen on their own full page instead of a pop-up box — so nothing is cut off and the Send button is always reachable on a phone.
- ImprovementEvery one of these pages has a clear way back to your dashboard or to the CRM.
- ImprovementAll emails from the office now end with the same plain-English data protection notice: why your details are held, that they are never sold or shared for marketing, and how to view, change or delete them.
- ImprovementEvery text message from the office now carries the office signature plus a short line on managing your data and how to opt out.
- v1.23.0
One shared case file for every ward report
- New featureEvery ward report now has a single correspondence history — the original report, every reply from the office, every reply back from the resident or business, every report sent to the council and every action logged — shown in the same format to both sides.
- New featureReplies sent from a ward report are now filed against that report, so nothing gets lost and you can read back what you last said before writing again.
- New featureCouncil tracking on each report: whether it has been raised, who with, whether a response is still awaited, and the council’s answer in plain English — visible to the reporter too.
- New featureProgress can be set from the same screen (Reported, Investigating, In progress, Resolved) with an optional note recorded on the case file.
- New featureResidents and business users can reply directly on their own report; it lands in the office inbox against that report.
- ImprovementReports are categorised using the established ward issue categories throughout — on the cards, the case file and council emails — and the category can be corrected from the report screen.
- ImprovementMessage threads show which ward report a message relates to.
- ImprovementThe reply co-pilot and the Control Room now see the report, all replies both ways, council reports and status history, so drafts pick up where you left off.
- v1.19.0
Attachments, voice notes and a pop-up free site
- New featureReplies from the office can now carry attachments — photos, PDFs and documents — plus recorded voice notes, which are automatically transcribed so residents can read as well as listen.
- New featureMessage threads show attachments inline, with audio playback and the written transcript underneath.
- ImprovementPop-ups have been removed across the site. Event registration and third-party ticket warnings are now their own pages, and petition rules, comment rules, publishing consent, assistant terms, donation declarations and caseworker consent are all in-page steps that work properly on a phone.
- ImprovementThe CRM quick-send and council-email composers now open inside the contact panel instead of a dialog, so drafting and sending works comfortably on mobile.
- ImprovementReply and note boxes grow with the text, so long AI-drafted messages are fully readable without scrolling in a small box.
- ImprovementPrivacy policy updated to cover voice notes, transcripts and uploaded files, alongside the ICO registration details.
- ServiceFull sweep of every converted page at phone and desktop widths — back links verified, no sideways scroll and no errors found.
- v1.20.0
Message boxes that grow with your words
- ImprovementEvery message box now expands as you type, so you can read your whole message before sending it.
- ImprovementApplies to the AI Caseworker, Resident Assistant, Site Assistant and Control Room chats.
- ImprovementAlso applies to ward issue reports, casework help requests, blog and ward comments, forum views and business event submissions.
- v1.21.0
Documents, photo galleries and AI headline images
- New featurePetitions and news posts can now carry PDFs and documents — residents can read them on the page and download a copy.
- New featureSeveral headline photos can be added to a petition or news post, with thumbnails to switch between them.
- New featureNew "Generate image with AI" button on petitions and news posts, so a relevant headline photo can be created in seconds when none is to hand.
- ImprovementThe news list now shows the headline photo from a post’s photo gallery.
- ImprovementThe Control Room can now attach documents and headline images to petitions and news posts on request.
- v1.22.0
AI drafting boxes that grow as you type
- ImprovementThe "tell the AI what to say" box now grows as you type, so the whole instruction stays visible instead of scrolling out of sight.
- ImprovementApplies everywhere AI drafting is offered — office replies, resident messages, CRM emails and texts.
- ImprovementOn a phone the box, tone picker and Draft button now stack neatly instead of being squeezed onto one line.
- v1.11.0
Unified correspondence record
- New featureNew correspondence log — every email to a resident and every report sent to the council is recorded word for word
- New featureResidents see an 'Action Taken' section on their dashboard showing exactly what was reported to the council for them
- ImprovementCRM contact history now shows the full text of council reports, emails and notes — tap to expand
- ImprovementControl Room agent and the issue reply co-pilot now check the correspondence record so they know what has already been said and reported
- v1.12.0
Your own Resident Assistant
- New featureNew Resident Assistant — ask in plain English to report a ward issue, file a case with Danny's office, book a video advice surgery or start a petition, and attach photos, videos or documents straight from your phone.
- New featureAssistant conversations are saved to your account, can be renamed, revisited and deleted at any time.
- New featureThe assistant can now generate a secure Stripe checkout link for a one-off donation or a book pre-order — it never sees or handles your card details, and larger or monthly gifts still go through the donation page.
- New featureNew explainer video and 'What your assistant can do' panel on the assistant page, with links to do every task manually instead.
- New featurePlain-English consent screen before first use, covering what the assistant can do, what it cannot advise on, and how your information is used.
- ImprovementThe site tour is now an optional 'New here?' invitation you can dismiss, rather than starting automatically.
- ImprovementProminent — but optional — assistant card at the top of the resident dashboard; everything is still available manually below it.
- ServiceFull desktop and mobile audit of the assistant, dashboard and checkout flows — no sideways scrolling, no errors, and conversation history opens in a slide-out panel on phones.
- v1.13.0
Talk to your assistant — and get told when things move
- New featureVoice mode in the Resident Assistant — tap the microphone and just talk; the assistant listens, replies out loud and you can interrupt it mid-sentence.
- New featureWeekly case progress email — every Friday morning residents get a plain-English summary of what moved on their cases, reported issues and anything sent to the council on their behalf. No need to log in and check.
- ImprovementNew 'My case progress' switch in Privacy & Data → Email Preferences so residents can turn those weekly updates off at any time.
- ServiceTidied up shared email-sending code behind the scenes so all automated mailings work the same way.
- v1.14.0
Accessibility, languages and a tidier menu bar
- New featureNew display settings — high contrast mode, reduced motion and adjustable text size, saved to your device so the site always opens the way you like it.
- New featureRead the site in eight languages — pick your language from the menu bar and the whole page is translated for you.
- New feature'Skip to content' link for keyboard and screen reader users, so you can jump straight past the menu.
- New featureInstall the site to your phone's home screen and use it like an app.
- New featureReport a ward issue even with no signal — your report is held on your phone and sent automatically once you're back online.
- New featureNew public accountability page showing how many issues have been resolved, how quickly, and broken down by category.
- New feature'Speak now' button in the Resident Assistant chat so you can talk instead of typing.
- ImprovementDisplay, theme and language controls are now grouped into a single tools menu, so the top bar stays tidy on phones and small screens.
- ImprovementNew prioritised 'Today' list on the admin dashboard, pulling together the day's surgeries, cases, ward issues and messages.
- ImprovementResident view is now a small floating badge with a working Exit button, instead of a bar across the bottom of the screen.
- FixRemoved two sample videos left on old podcast episodes that no longer played.
- ServiceFull site check across all pages, including news, event and petition detail pages — everything loads cleanly.
- v1.16.0
Live ward accountability, public write-ups and resident comments
- New featureEvery ward report a resident agrees to make public is now rewritten automatically into a short, plain-English notice — no names, addresses or contact details are ever published.
- New featureUpgraded 'Report a Ward Issue' page: below the form you can now see every public report on the ward map, filter by status and category, and check whether your problem is already being tracked.
- New featureComment on public reports — say you've seen the same thing or add a related problem nearby. Comments are screened against the Rules of Engagement, with anything doubtful held for Danny's team to check.
- New featureLive figures across the site — enquiries handled, matters reported to the council, issues resolved, residents signed up, and events and surgeries held all count themselves from real activity. Nothing is typed in by hand.
- New featureAccountability page now shows a 12-month reported-versus-resolved trend chart alongside the category breakdown.
- ImprovementNew moderation panel in the admin Ward Issues area for publishing or removing held comments.
- ImprovementThe Control Room assistant can now regenerate public write-ups, read the live accountability figures and act on held comments from a simple instruction — and it flags anything it can't yet do so it can be added.
- ServicePrivacy fix: public reports now only ever show the tidied summary, never the resident's original wording. Existing public reports were regenerated.
- v1.17.0
Local businesses can post events — plus a resident/business preview switch
- New featureLocal business owners can now post an event from their dashboard. Free events are listed on the public events page and take RSVPs here, with the guest list shown back to the organiser.
- New featurePaid events must be ticketed on the organiser's own external site — no money is ever taken by this site on a business's behalf.
- New featureResidents clicking a business event's ticket link now see a clear warning that the seller is an independent third party, not associated with or affiliated to Councillor Danny Carter's office, and that any booking, refund or safety matter is with the organiser.
- New featureEvery business event is held for approval — Danny's office reviews it under a new 'Business submissions' tab in the admin Events area and can approve, publish or reject with a note back to the organiser.
- New featureNew 'View as' menu on the admin dashboard lets the office preview the whole site as a resident or as a business owner, with a floating badge to switch between the two views or return to admin.
- ImprovementBusiness dashboard gained a Business Events listing so owners can find local networking and community events at a glance.
- FixThe preview badge no longer sits over the page heading or dashboard menu on phones — it now tucks away in the bottom corner, clear of the cookie notice and bottom bar.
- ServiceFull mobile and desktop check of the new event submission form, approval queue, ticket warning and view switcher — no overflow or layout errors found.
- v1.18.0
Action taken on ward reports — at a glance, and out to residents
- New featureEach ward report in the CRM inbox now shows an 'action taken' panel on the right: what was last done, when, how many people were told and the date the next update is due — or a clear 'no action recorded yet' prompt.
- New featureNew dedicated Action Taken page per report: full history of everything done, plus a quick form to log a new action.
- New featureQuick action can send a customised message to all residents, all business owners or both — explaining what the office has done and when to expect the next update. A one-click draft builds the message from the action and the update date.
- New featureResidents and business owners get a new 'Ward Action Taken' section on their dashboard — a summarised overview of ward-wide action that expands to the full detail and the update-due date.
- ImprovementEvery update sent this way is filed in the resident's correspondence history word for word.
- v1.18.1
AI co-pilot for action taken, and action counts in the public figures
- New featureThe Action Taken page now has an AI co-pilot: give it a one-line brief and it drafts the internal action wording, a sensible future update date, the email subject and the full message to residents or business owners — all fully editable before anything is sent.
- New featureAction logged on ward reports now feeds the public figures: the accountability page shows actions taken, how many reports they cover and how many update emails went out, and the home page counter appears alongside enquiries handled.
- ImprovementOn phones the Action Taken form now sits above the report detail and history, so logging an action is the first thing you reach.
- ServiceChecked at phone, tablet and desktop widths — no sideways scroll, and the back-to-dashboard link verified.
- v1.15.0
One calendar for everything, plus expert advice behind the scenes
- New featureNew Activity Calendar in the admin dashboard — events, surgery bookings, scheduled social posts, petition deadlines and site releases all in one colour-coded month view, with a day-by-day list you can click straight through to.
- New featureAI expert adviser on ward issues — Danny's team can ask for policy, legal and best-practice guidance while working on a resident's issue, without leaving the page.
- New featureClear consent step when reporting a ward issue — you confirm the details are accurate and choose whether the issue appears on the public ward map. Your name and contact details are never published.
- ImprovementFilter the new calendar by type, so you can look at just surgeries, just posts, or everything at once.
- ImprovementBetter site search — more records now carry a short description, so searching finds the right thing faster.
- ServiceSecurity hardening: calendar syncing is now restricted to the office team, file uploads only accept trusted sources, conversation summaries are locked to their owner, and article sharing pages were tightened up.
- v1.10.0
Never lost: back links, clearer menus & form step guides
- New featureA 'Back to…' button now appears at the top of every page — it returns you to the section you came from (Events, Petitions, My Account) or to the Home page.
- New featureNumbered step guides on the Report an Issue, Casework Help and Book a Surgery forms show how many steps there are and tick each one off as you complete it.
- Improvement'Ward News & Issues' moved from the Get Help menu into the News menu, where people expect to find it.
- v1.9.0
Easier to use at any age: accessibility & navigation fixes
- New featureText size button in the header — tap to make all text 15% or 30% larger; your choice is remembered on your next visit.
- FixThe top menu bar is now solid, so page content no longer shows through it when you scroll on a phone.
- FixTidied the bottom of the screen on mobile — the cookie notice no longer covers the quick-navigation bar, and the Beta badge no longer sits over page text (it now lives in the footer as 'Beta — what's new').
- FixThe mobile menu now includes an Admin Dashboard link for the office team.
- ImprovementLarger minimum text size site-wide — no small print below 13px.
- ImprovementBigger, easier-to-hit buttons: search, text size, dark mode, messages, menu and footer links now meet the 44px accessibility target.
- ServiceFull navigation audit — all 22 main pages checked on desktop and mobile with no broken links and no sideways scrolling.
- v1.8.0
Social media scheduler & Content Studio
- New featureSocial media scheduler with a monthly calendar — plan Facebook, X and LinkedIn posts and see everything in one place.
- New featureFull-page post editor with a live post preview, character counter and a writing assistant that drafts or improves captions.
- New featureContent Studio — generate campaign flyers, photo-style images, social graphics and quote cards from a short brief.
- New featureShared media library — reuse images, video and documents across posts, with everything you generate saved automatically.
- ImprovementPost scheduling moved out of pop-up windows onto dedicated pages so it works properly on a phone.
- v1.6.0
Smarter outreach: SMS campaigns, bulk contact tools & privacy upgrades
- New featureCampaigns can now be sent by Email, SMS or both, with a live audience preview showing reach per channel
- New featureContacts can be tagged in bulk and campaigns targeted to a specific tag (e.g. a street or interest group)
- New featureNew bulk actions for contacts: add office notes, send event invitations and export selected contacts to CSV
- ImprovementRicher contact filtering by area, account type, subscription preference and tag
- ImprovementCRM tools fully checked and polished for mobile as well as desktop
- ServicePrivacy upgrades: office tags now included in your data export and erased on account deletion; event invitations respect your email preferences
- v1.5.0
Mobile polish & public changelog
- FixBlog and admin dashboard verified and tuned for phones as well as desktop
- New featureThis changelog — version-controlled site updates on the Beta badge and /changelog page
- v1.7.0
Newsletter, campaign analytics & site search
- New featureHomepage newsletter signup — get ward updates by email with no account, protected by GDPR double opt-in and one-click unsubscribe in every email.
- New featureCampaign analytics — bulk emails now track opens and clicks, with per-campaign stats shown in the CRM Send history.
- New featureSite-wide search — a search button in the navigation finds pages, news, petitions, events and surveys in one place.
- New featureChangelog AI Copilot — paste rough notes and get a drafted release entry ready to publish.
- ImprovementCasework "Needs attention" view — open cases with no update for 5+ days are flagged with overdue badges.
- ImprovementConfirmed newsletter subscribers are automatically included in ward-news email campaigns.
- ServicePrivacy policy updated to cover newsletter consent and pseudonymous email engagement tracking; data export and account deletion now include newsletter subscriptions.
- v1.4.0
Blog comments & moderation
- New featureResident comments on blog posts with AI screening under the Rules of Engagement
- New featureEdit and delete your own comments; admin moderation queue with permanent delete
- ImprovementComments included in data export and purged on account deletion
- v1.3.0
Privacy, security & accessibility
- ServiceFull data export (GDPR Subject Access Request) and self-service account deletion
- ImprovementRow-level security across all resident data — you only ever see your own records
- New featurePrivacy settings, email preferences, accessibility statement and acceptable use policy
- v1.2.0
Resident CRM & communications
- New featureResident message hub with two-way office messaging
- ServiceEmail campaigns, weekly digests, monthly newsletters and event reminders
- ServiceSocial publishing to Facebook and LinkedIn with a scheduling queue
- v1.1.0
Bookstore, library & studio
- New featureBookstore with Stripe checkout for paperback, ebook and audiobook formats
- New featureResident library with ebook reader and audiobook player
- New featureRecording studio, podcast episodes and live broadcast pages
- v1.0.0
Community: petitions, events & forum
- New featurePetitions with signatures, targets, deadlines and resident-submitted petitions with moderation
- New featureEvents with registrations, QR-coded tickets and a door scanner for the team
- New featureWard Forum polls with AI-moderated resident opinions and sentiment charts
- New featureSurveys with insights dashboards for the office
- v0.5.0
Donations & financial compliance
- New featureDonate to the councillor campaign fund or the Erdington branch via Stripe
- ServicePPERA compliance gate, immutable PDF audit receipts and a financial audit ledger
- New featureLive fundraising thermometers on the home and donate pages
- v0.4.0
Surgery bookings & calendar
- New featureBook a Call with Danny — video or in-person surgery slots with live availability
- ServiceGoogle Calendar sync, Meet links and 24-hour, 1-hour and 10-minute reminders
- New featureAdmin surgery calendar with availability rules and buffers
- v0.3.0
AI Caseworker & Site Assistant
- New featureAI Caseworker chat with voice mode for casework triage and local information
- New featureSite Assistant to help residents find their way around the platform
- ServiceAI conversation summaries and officer escalation drafts for the office team
- v0.2.0
Casework & ward issue reporting
- New featureReport a Ward Issue with photo and video evidence, categories and urgent flagging
- New featureCasework help requests with document uploads and a resident dashboard case tracker
- ServiceAutomatic acknowledgement emails and SMS alerts for urgent reports
- v0.1.0
Platform launch
- New featureHome page with pledges, live stats and ward map for Pype Hayes & Erdington
- New featureAbout Danny page with profile, timeline and values
- New featureNews & Updates blog with categories and SEO-friendly article pages
- ServiceSecure account registration and login with Google sign-in