Casework
Get Help from Danny
danny.carter@birmingham.gov.ukWhether it's housing, bins, roads or navigating the council — tell Danny what's going on and his team will take it up on your behalf.
Need an answer right now?
Chat with Danny's AI Caseworker — by text or voice, 24/7. Registered residents only.
Ward Surgeries
Danny holds regular drop-in surgeries — no appointment needed. Just turn up and talk.
Dates and venues are announced on the news page.
What Danny Can Help With
- Council housing and repairs
- Bins, waste and street cleaning
- Roads, pavements and parking
- Antisocial behaviour and community safety
- Navigating council services and benefits
Street Problem?
Potholes, fly-tipping or broken lights? Use the quick ward issue reporter instead.